As we are all dealing with these challenging times, we have to all take care of ourselves and family, neighbours, community.
Here at Ornamental Stone we are implementing new measures for our staff and asking or suggesting to our valued customers to keep us all safe and moving forward.
Below is the list of things we are doing to keep everyone healthy and safe and the things we are suggesting to our valued customers.
What we are doing
Lowering staff count at the office and yard
Allowing us to follow social distancing rules while having enough staff to keep our customer service good as ever.
Keeping staff on rotation
Giving our staff more flexibility if not feeling well to stay home and less exposure.
Paid sick days for everyone
We all need to do our part to flatten the curve. If an employee has any symptoms of sickness, they are will stay home for at least 14 days while receiving their full pay.
Providing awareness and supplies
We are keeping staff informed (not paranoid) and proactive with useful information and providing supplies such as anti-bacterial soap to wash hands as much as possible, disposable gloves to use on surfaces, disinfecting wipes to wipe equipment/surfaces and hand sanitizer for when hand washing is not possible.
End of day clean up
We ask everyone to participate in the end of the day clean up to disinfect and clean all common use areas completely at the end of the day so we can start fresh every morning.
What we ask/suggest to our customers
To practice all advice given by health officials
Please do your best to wash hands (sanitizer when not possible), use disinfecting products and cover coughs or sneeze.
If you are not feeling well
If you don’t feel good, even if you believe you have a cold, we recommend you stay at home and get better and not visit the
store. Our online store is always open with great pics, info and much more which allows you to shop from home and not putting your project on hold. You can always do it the old fashion way and give us a call as well. We can help you with anything you need over the phone as well.
Visiting our Store
Ideally, you browse and order any of our products online (or via phone).
If you must visit our yard, which we realize
is the reality for contractors, please read the below.
We recommend that you browse products outside in the yard instead of samples in the office. This way keeps you out of smaller spaces and gives you a better idea of what products look like on a big scale not a sample on the wall.
You can now complete most of your transactions all outside and out of the office with our portable computers and debit machines for payment.
When in the yard or the office we ask that you try to keep a 6’ distance from other customers and our staff; not that we are trying to be rude or overprotective but better safe than sorry.
We thank you all for complying with these measures. This will pass sooner if we follow the recommendations of health officials. We wish you and happy and healthy spring/summer season and we’re here for you when you need us.